How to Care for your Floor Coverings
Attend to spills immediately.
Professionally clean as required.
The most important step to maintaining your carpet is proper vacuuming. We recommend a thorough vacu- um, at least once a week to remove dust and soil, and prevent particles from becoming embedded in the pile of the carpet. If required, you can vacuum more often. This is encouraged for especially high traffic areas.
We recommend an upright or canister type vacuum with a rotating beater bar/brush as the best type for cut-pile carpets. For loop-pile carpets use a suction only vacuum to protect the fibers.
Also, to ensure your vacuum does not lose suction you should empty the vacuum cleaner dust bag once it is half full.
You can prevent damage to your carpet by placing absorbent mats at the most frequently used entrances to your home. These should be changed or laundered when they become dirty. By regularly changing the filters in your heating and air conditioning systems you can also vastly reduce the amount of dust that is exposed to your home and your carpet.
Spot and Spill Removal
Removing spots and spills is essential to looking after your carpet. When faced with these types of incidents, speed is of the essence and applying the right treatments promptly will help prevent stains and damage. The following tips will help you deal with spills and spots you may encounter:
In the case of spilled liquids, the recommended method is to blot the spill with an absorbent, white cloth or Absorb-It.
If solids are spilled, they should be scooped or picked up quickly. Any remaining residue should then be treated – as per the cleaning instruction guide (detailed inside).
When applying the cleaning agents, never apply them directly to the carpet and use a small quantity at a time.
By working your way inwards from the outer edge of a spot, you can prevent the stain from spreading.
When cleaning up spills and spots, avoid rubbing as this can cause the spot to spread or distort the pile.
Keep the carpet as dry as possible during cleaning. After applying the required treatment, blot the area as dry as possible with a clean cloth and then cover with Absorb-It, or paper towels to dry.
Cleaning agents used on wool require an unbuffered pH of 8.0 or below.
To ensure a cleaning agent is safe for use on your wool carpets and rugs, look for the WoolSafe logo. This logo signifies that the product has been scientifically tested and is approved as being safe and effective for cleaning wool carpets.